Assembled is looking for a Software Engineer to help customer support teams resolve issues with the right agent, providing the right answer, at the right time. The role is based in San Francisco or New York.
Assembled helps customer support teams resolve issues with the right agent, providing the right answer, at the right time. Over 300 industry leaders, including Etsy, Stripe, and Georgia's Department of Human Services, use Assembled’s workforce management and GenAI-powered automation products to make optimal staffing decisions, improve productivity, and reduce wait times.